Fast, Reliable Fire & Smoke Damage Restoration Across Santa Rosa
Fire and smoke damage in Santa Rosa demands a crew that knows the difference between a fresh kitchen fire and residue the Tubbs Fire left behind seven years ago. Call (888) 737-2439 and a live person answers, day or night. We dispatch background-checked, IICRC-certified technicians into every Santa Rosa ZIP code, from Railroad Square up to Fountaingrove, and we start extraction or board-up the same visit. You get a written scope before work begins and the 90-Day Done Right Promise when it’s finished.
We know the wind corridors off the Mayacamas, the plaster-and-lathe walls in the old central neighborhoods, and the post-2019 code-built homes in Coffey Park. That local knowledge changes how we clean, dry, and rebuild. We don’t hand your job to a subcontractor. The same Floodline Restoration Co. crew that reads the smoke map on day one handles daily readings, hands the moisture and soot log to you and your carrier, and rebuilds what needs rebuilding.
Why Floodline Restoration Co. of California Is Santa Rosa’s Preferred Fire & Smoke Damage Restoration Company
Floodline Restoration Co. has answered fire calls across Sonoma County for years, and our Santa Rosa customers tend to remember two things: the phone rang once and a person picked up, and the crew showed up when we said they would. Founded in 2010 by Curt Bowman around a dispatch board rather than a sales desk, we built this company for homeowners who want a square deal and a name they can hold accountable. The 90-Day Done Right Promise, our Keystone Standard, is in writing on every job. Done right, or we make it right. No arguing.
Santa Rosa homeowners have dealt with enough already. Many watched the Tubbs Fire take a neighbor’s house. Some are still finding ash in their attic insulation. We don’t add pressure to that. We give you a written scope, direct billing to your insurance carrier, and background-checked, uniformed technicians trained to IICRC, RIA, and IFA standards. No surprises on the bill. Most fire and smoke jobs are completed in a single visit because we run professional-grade Dri-Eaz HEPA air scrubbers, Phoenix axial air movers, and Injectidry systems sized for the job, not for the truck.
Curt Bowman started this company so homeowners never face a mid-job handoff. On a fire restoration in Santa Rosa, that matters even more: the crew that documents the ash layer for your adjuster is the same crew cleaning the ducts and replacing the charred framing. You’re not playing messenger between three contractors and an insurance carrier. We bill the carrier directly and stand behind the result.
Our Fire & Smoke Damage Restoration Services in Santa Rosa
Every fire leaves three problems: what burned, what smoke touched, and what the smell settled into. In Santa Rosa, there’s often a fourth: residue from a wildfire years ago waiting inside walls and ducts. Here’s how we handle it. For the full scope of our fire work, see our Fire & Smoke Damage Restoration services.
Fire Damage Cleanup
A fire in a Santa Rosa Craftsman near Railroad Square behaves differently than one in a post-2019 Coffey Park rebuild. Plaster-and-lathe holds heat and water differently than gypsum over ember-resistant assemblies. Our technicians assess structural char, remove damaged material, and preserve what’s sound. We photograph everything for your adjuster and hand you a moisture and soot log you can read without a restoration dictionary.
Smoke & Soot Removal
Soot is acidic and it keeps eating surfaces long after the flames are out. In Santa Rosa homes that survived the Tubbs Fire, we often find a second layer of gray ash inside HVAC returns, behind outlet covers, and on top of door casings. We run HEPA-sealed Dri-Eaz air scrubbers, HEPA-vac wall and ceiling surfaces, and chemically sponge hard contents. If the soot reached the ducts, we clean the full run, not just the registers.
Odor Removal & Deodorization
Smoke odor is a physical residue, not a memory. If you smell it, particles are present. In Santa Rosa, that residue is sometimes seven years old, driven into insulation and ductwork during the Tubbs Fire and never claimed. We use thermal fogging, hydroxyl generators, and duct cleaning to remove the source, not mask it. Replacing air filters and spraying deodorizer doesn’t work on wildfire residue. We treat the material that’s holding the odor.
Contents Cleaning & Pack-Out
Contents in a Santa Rosa fire damage job usually fall into three groups: what’s charred, what’s smoke-damaged but cleanable, and what looks fine until it off-gasses a month later. We pack out, inventory, and clean what can be saved using ultrasonic and HEPA systems, then return it with a signed contents log for your carrier. Items that can’t be restored are documented with photos and listed on the loss inventory so your claim reflects real damage, not guesswork.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Santa Rosa
Our Santa Rosa crews work with the equipment we’d want in our own homes after a fire: Dri-Eaz air scrubbers and dehumidifiers, Phoenix axial air movers, and Injectidry extraction panels. Those names mean something to adjusters because they produce the photo-documented drying and soot-removal logs carriers accept without a fight. We keep replacement filters, HEPA bags, and common part kits stocked on our trucks serving Santa Rosa, so we’re not losing a day waiting on a distributor in Sacramento. Whether the job is a grease fire off Piner Road or smoke migration through a Roseland townhome with alley parking, the equipment fits the house and the cleanup gets done in the fewest visits possible. And because we’re certified through the IICRC, RIA, and IFA, our techs are trained to the standards those equipment manufacturers require, not just whoever answered the phone.
Common Fire & Smoke Damage Restoration Problems We See in Santa Rosa Homes
- Deferred Tubbs Fire residue in “survivor” homes. Houses that physically survived 2017 but were never smoke-claimed often have fine gray ash packed into attic insulation, wall cavities, and HVAC duct interiors. It presents as a stale-ash smell that gets worse when the furnace kicks on in October.
- Diablo wind season fires that spread fast. From late September through November, offshore winds off the coastal range turn a small ember ignition on a fence line into a structural fire before the first engine arrives. Santa Rosa crews have to board up, tarp, and secure fast because ember cast doesn’t stop when the primary fire is out.
- Mixed construction assemblies within the same ZIP code. A 1920s plaster-and-lathe Craftsman near downtown and a 2020 code-built rebuild in Coffey Park share the 95403 or 95404 ZIP. Apply old-home drying techniques to a new ember-resistant assembly and you’ll swell or crack assemblies that were never designed to be wet.
- Insurance carriers pulling out of the California market. Homeowners now carrying a FAIR Plan policy with a Difference in Conditions rider often face tighter documentation requirements on fire and smoke claims. Crews that don’t photograph everything, log daily readings, and write a defensible scope leave Santa Rosa homeowners fighting their own carrier.
Pricing for Fire & Smoke Damage Restoration in Santa Rosa, CA
Here’s what Santa Rosa homeowners should expect to pay, based on the work we’ve scoped across the city. A typical emergency board-up and tarping runs $600-$1,400 depending on openings, roof damage, and whether alley access in neighborhoods like Roseland or Railroad Square requires hand-carrying materials. Smoke and soot removal in a single room including HEPA cleaning, chemical sponging, and air scrubbing starts around $800-$1,800. Full-home odor removal with duct cleaning runs $2,800-$5,500, and if we’re addressing years-old Tubbs Fire residue in the attic and HVAC system, expect the higher end of that range because the duct runs and insulation replacement take real hours. Contents pack-out, cleaning, and return typically runs $1,500-$5,000 depending on volume. Structural fire repair is scoped and priced in writing like a remodel, not a dispatch call. We offer $50 off any repair over $250, a $89 seasonal tune-up, and a 5% senior and veteran discount. Call (888) 737-2439 for a free estimate. Direct insurance billing means you’re not floating the claim while the carrier decides.
We Also Serve Cities Near Santa Rosa
Floodline Restoration Co. of California serves the whole Santa Rosa metro and the neighboring communities where our crews work weekly. From Coffey Park to Rohnert Park, Larkfield-Wikiup, Sebastopol, and Roseland, we bring the same written-scope promise and 24/7 live dispatch to every job. If you’re in Santa Rosa or just outside the city line, call (888) 737-2439 and you’ll get a person, not a recording, no matter the hour.
Serving Santa Rosa, CA - Our Local Coverage Area
We’re based in the Santa Rosa area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Fire & Smoke Damage Restoration in Santa Rosa
Years-old wildfire smoke residue from the 2017 Tubbs Fire is embedded in your attic insulation, wall cavities, or HVAC ducts and activates when heat or humidity changes. Many Santa Rosa homes that physically survived the fire never filed a smoke claim, because the house stood and looked clean, so the contamination was never remediated. In Coffey Park, we’ve opened rebuilt homes’ HVAC returns and found fine gray ash caked inside the ductwork, six years after the fire. The fix starts with a full duct and coil inspection, not another air freshener. Call (888) 737-2439 for an assessment. Free estimates, and we document everything for your carrier if a claim is warranted.
For a small kitchen fire in a pre-2017 Craftsman, most structural repairs need a Santa Rosa building permit with inspection records for any electrical, framing, or mechanical work affected. Plaster-and-lathe homes present specific challenges: the lath moves differently than modern drywall after heat and water exposure, so inspectors look closely at the wall system. We pull the scope, coordinate the required inspections, and keep your claim file complete so the carrier can’t say the repair wasn’t code-verified. For a free walk-through and scope, call (888) 737-2439.
Board-up on a fire-damaged Roseland townhome with alley-load doors can be started same-day, usually within a few hours of your call, because our Santa Rosa crews carry plywood, tarps, and tools sized for hand-carry access. Alley-load doors mean materials can’t always be rolled from the street; our techs walk the path first, measure the openings, and cut to fit on-site. A live dispatcher takes the call at (888) 737-2439 any hour, and we secure the structure before the smoke has fully settled.
Post-2019 Coffey Park homes have ember-resistant venting and ignition-resistant assemblies with specific manufacturer cleaning requirements; our cleaning methods follow those specs so the warranty survives the restoration. We don’t pressure-wash ember mesh, and we don’t soak vent cavities with liquid deodorizers that can degrade the assembly. We document every step with photos and product data sheets your builder can review. A free assessment on a Coffey Park rebuild will confirm what’s cleanable without touching the warranty. Call (888) 737-2439 and ask for a written scope.
Smoke damage claims are generally covered under the policy active at the time of loss, even if your original carrier has since exited California and you’re now on the FAIR Plan with a Difference in Conditions rider. The catch is documentation: FAIR Plan claims face tighter scrutiny on smoke claims, so we photograph residue before and after, log daily moisture and soot readings, and provide a written scope your adjuster can verify. Call (888) 737-2439 for direct billing and a claim file built to survive review.
If fire or smoke damage has touched your Santa Rosa home, don’t wait through another Diablo wind night or let old Tubbs residue sit another year. Call Floodline Restoration Co. of California at (888) 737-2439. A live person answers. We’ll be there when we say. Done right, and backed in writing.
Written by Curt Bowman, Owner at Floodline Restoration Co. of California, serving Santa Rosa with full-cycle fire and smoke restoration.